Wachovia Bank Complaints
Charlotte, North Carolina-based Wachovia Bank is a major financial institution in the United States and has remained so for many decades. It has hundreds of billions of dollars in assets and has recently been acquired by Wells Fargo and now functions as a fully-owned subsidiary of the company. There were some financial problems faced by the company and regulatory issues that resulted in its acquisition by Wells Fargo. Although the company has become a subsidiary of another financial giant, some of its customers are not happy with its performance. Wachovia Bank complaints have remained constant over the years with some increases in recent months as customers are confused about the changed ownership and are facing some delays.
Complaints about Wachovia are also related to the charging of extra money in bank fees and other overheads. As the bank has made a transition to following Wells Fargo’s rates, customers are confused about paying extra money. Others have issues with overdrafts, international service fees and double billing, among other things.
Wachovia complaints about charging of extra money in bank fees and other issues can be discussed with the bank staff either on the phone or through the online chatting feature. Customers can contact the bank and discuss with bank representatives about the problems they are facing. They can also use the official procedures to launch complaint in case they feel that they have been overcharged. They will have to pursue their case to rectify any overcharging or overdraft issues.