Wachovia Customer Service
The Wachovia Customer Service is part of the Wells Fargo Banking system. The different services and information can be seen at Wachovia Online Banking.
Their web page is easy to navigate to what you specifically need by browsing any of the six categories. These categories include Contact Us, Account Services, Top Questions, Privacy and Security, User Profile, and Frequently Asked Questions.
Under the Contact Us are several different options. These are Personal Finance Contacts, Small Business Contacts, Corporate & Institutional Contacts, Wealth Management Contacts, About Wachovia contacts, and a place to submit Feedback About Our Site. This is available for any comment that a client or customer might have that can improve the quality of the site or services Wachovia provides.
The Account Services that are offered are the ordering of checks, wire transfers, request overdraft protection, lost or stolen check cards, lost or stolen credit cards, stop payment on a debit or credit card transaction or a check that is in process of being cleared. There is foreign currency information and rates and this is where you can view your account statements online, free of charge.
The privacy and security have options of to report suspicious email, Wachovia Security Plus, email and website fraud, privacy statement, security statement, and the online services guarantee.
User Profile has reset password, change password, change of mailing address, update alert services, change of email address, change secret questions and answers, and forgot user id assistance.
There are also links of further assistance for software help, system requirements, site map, glossary of terms, and an online services demo.
With all of your online banking needs, the Wachovia Customer Service web page is ready 24/7 to assist you.